Cloud Infrastructure Automation Engineer

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a Senior Software Engineer on the Platform Core Automation team, you'll build the AI infrastructure and agentic systems that automate customer support and compliance operations at Coinbase. This team is reimagining what these processes look like when AI handles them end-to-end, replacing manual workflows with intelligent agents that resolve customer issues and execute compliance tasks autonomously. You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions.

What you’ll be doing (ie. job duties):

Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring.

Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks.

Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability.

Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions.

Strengthen engineering q…

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Staff Machine Learning Engineer, Identity Verification
As a Staff Machine Learning Engineer on the Identity Verification team within the Platform group, you'll own the ML systems that determine whether a person, document, and capture session are legitimate. Every signup, account recovery, and high-risk action at Coinbase depends on these models. You'll lead the technical strategy for IDV ML end-to-end, from architecture through production enforcement, protecting the integrity of millions of accounts.

What you'll do:

Own the full IDV ML stack, including document authenticity models, 1:1 and 1:N face-match, liveness detection, presentation-attack detection, and deepfake/injection detection from feature pipeline through threshold tuning and production enforcement.

Build identity-graph systems using GNNs that cluster accounts sharing biometric, device, and document signals to detect synthetic-identity rings and coordinated fraud at onboarding.

Develop behavioral and device-intelligence models for capture-session anomaly detection, bot-vs-human classification, and device-fingerprint-based risk scoring at real-time latency.

Drive vendor ML strategy by benchmarking external models against a Coinbase-owned evaluation set, designing dynamic routing logic across providers and geographies, and building the in-house evaluation layer that catches regressions before they reach users.

Lea…

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Senior Machine Learning Platform Engineer
As a Senior Machine Learning Platform Engineer on the ML Platform team within the Platform group, you'll build the foundational infrastructure that powers feature engineering, model training, and model serving across Coinbase. The platform you build supports fraud detection, user personalization, and blockchain analysis. You'll own critical systems spanning stream processing, distributed training, and highly available inference services, directly shaping how ML scales across the company.

What you'll do:

Own the design and reliability of ML inference infrastructure serving both predictive models and LLMs, maintaining high availability and low latency at scale.

Build and optimize low-latency streaming pipelines that deliver fresh, high-quality feature data to production ML models.

Drive improvements to distributed training infrastructure, enabling ML engineers to process large data volumes efficiently.

Develop observability tooling to monitor data quality entering models and detect degradations impacting model performance.

Mentor junior engineers on building production-grade software, raising the team's engineering standards over time.

Required Skills and Experience:

5+ years of industry experience as a software engineer, with demonstrated ownership of distributed systems in production environments.

Built and operated low-latency d…