Trusted Shops SE (DE)

...Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on our solutions to make confident online decisions, while businesses use our products to build trust, strengthen customer relationships, and grow sustainably. With around 700 colleagues across Europe, more than 30,000 online shops, and over 50 million consumers in our Community of Trust, we are helping shape a safer and more transparent digital world.

To strengthen our Engineering Department, we are looking for a

Cloud Engineer (f/m/d)

Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)

Join our Legal Tech Services Team, part of the Business Domain, where we build products that help online businesses stay legally compliant and protected. Our solutions provide legal texts, compliance services, and expert support that enable thousands of online shops to operate with confidence.

As a Cloud Engineer, you will play a key role in designing, building, and operating secure and scalable cloud infrastructure on AWS. Working closely with software engineers, a Product Manager, and an Agile Coach, you will help shape our cloud platform, enable development teams through automation and Infrastructure as Code, and contribute to a reliable, observable, and cost-efficient cloud environment.



Responsibilities

Design, implement, and continuously improve scalable, secure, and reliable cloud infrastructure on AWS.

Contribute to the introduction, deployment, and operation of new services and infrastructure capabilities across their lifecycle.

Build and maintain reusable Infrastructure-as-Code components with Terraform and optimize CI/CD pipelines and automation tooling, primarily based on CircleCI.

Help establish and evolve standards for monitoring, logging, alerting, and observability to ensure reliable and efficient operations.

Support cloud governance, AWS resource lifecycle management, cloud cost optimization (FinOps), and cloud securit…

...Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on our solutions to make confident online decisions, while businesses use our products to build trust, strengthen customer relationships, and grow sustainably. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers in our Community of Trust, we are helping shape a safer and more transparent digital world.

To join our Scalable Business Platform within the Platform Operations Unit, we are looking for a:

Senior Salesforce Administrator (f/m/d)

Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)
Start: 01.02.2027

Your tasks

Design and implement scalable configurations, automations and platform governance standards

Operate and develop our Salesforce ecosystem (esp. Service Cloud), focusing on stability, performance and data quality

Translate business needs into smart Salesforce solutions – from day-to-day feature requests to large-scale initiatives

Lead change management processes, improve documentation and enable internal users through training

Support integration, data protection (GDPR), access models and participate in our GitHub-based CI/CD setup

Act as the senior go-to person in the Admin team: review complex solutions, mentor colleagues and ensure quality

Collaborate with developers to align declarative and programmatic solutions for sustainable growth



Degree in IT, Business Informatics or comparable field or vocational training with relevant professional experience

5+ years of relevant experience with Salesforce in the Service Cloud in cross-functional, complex environments, leading to an expertise in Salesforce configuration: Flows, Validation Rules, Permission Sets, Custom Objects etc.

Ability to mentor peers, review solutions and communicate clearly with technical & non-technical stakeholders and have a good understanding of platform scalability, data…