Datadog

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.



The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.



You Will:

Ensure the successful onboarding, training, enablement, and certification of partner technical resources;

Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;

Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;

Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;

Collaborate with Datadog’s produc…

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management.



What You'll Do:



Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams

Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more

Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation

Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog

Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code



Who You Are:

Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments

You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, http://incident.io , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized or…

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.

This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won

Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes

Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives

Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process

Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle

Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams

Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented a…

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won

Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions

Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes

Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process

Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally

Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction

Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems

Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blocke…

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won

Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions

Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes

Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process

Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally

Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction

Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems

Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blocke…

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won

Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions

Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes

Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process

Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally

Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction

Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems

Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blocke…